Supporting customers quality management systems during lockdown
Wisbech, 1 March 2021 Anglia Components customers have access to the free Anglia Sigma service, an industry first, which allows them to carry out detailed vendor ratings and audits remotely. This service is exceptionally valuable to customers who have to conduct mandatory inspections and evaluations as part of their ISO quality process but are constrained from carrying them out due to COVID-19 restrictions.
Anglia Sigma is a powerful tool that provides customers with a detailed overview of their business with Anglia and is completely free to use. The service is provided as a comprehensive, free dashboard driven directly by Anglia’s business system, which provides all the data customers require to assess Anglia’s performance over the last twelve months. This includes analysis of forward, current, and historical orders and enquiries, as well as key vendor rating features including Anglia’s on-time delivery performance. Anglia Sigma is available to all customers who are registered on Anglia Live and can be accessed by logging into their account.
Commenting, Claire Stevenson, Quality & Compliance Manager of Anglia, said, “Social distancing measures and travel restrictions have made it impossible for customers to visit Anglia to conduct vendor assessments, reviews and audits – even though these are a necessary part of their QMS and ISO quality procedures. Anglia Sigma provides an excellent alternative, offering complete transparency in the customers’ trading relationship with us, including all the information that they need to conduct a detailed remote audit. We believe we are still the only electronics distributor to offer this level of information free of charge to all our customers in an instantly accessible, online portal.”
Anglia Sigma includes all transactions, regardless of whether they were placed by phone, email, fax, EDI, API or through Anglia Live. Customers can see exactly how Anglia has performed over the last twelve months, with information like the number of converted lines and their value, a breakdown of enquiries, billings over the last twelve months by month and last five years by year, and a breakdown of purchase orders by product type. Critically, the dashboard also shows Anglia’s delivery performance, listing a breakdown of shipments dispatched on time and delivered on time.
Customers can find out more about how Anglia Sigma can help with their QMS audits by visiting www.anglia-live.com/Account/Sigma/
Anglia is the UK’s leading independent authorised distributor of semiconductors, optoelectronics, interconnect, passive and electromechanical components. A signatory of the ADS SC21 programme, the company holds AS9120, ISO9001 and ISO14001 accreditations.
Technically adept, with an experienced team of staff, Anglia supports OEM and EMS companies in every sector of electronics manufacturing. Anglia’s suppliers include some of the world’s leading electronic component brands, complemented by many smaller companies with leadership in their chosen technologies.
Anglia stocks over 1 billion components from over 900,000 product lines in the UK. Components from every supplier are stocked in depth and breadth for same-day dispatch. Anglia aims to streamline logistics and reduce customers’ transaction costs through services that include KAN-BAN, EDI, and customer-dedicated inventory, while an accurate, on-time delivery performance is a vital goal for the company.
Technical support spans a sampling service that delivers over £150,000 worth of free evaluation parts each year and expert technical advice from well-trained product specialists and face-to-face guidance from field applications engineers. Both commercially and technically, management of industry legislation and component obsolescence are recognised as areas of vital importance to customers.
Anglia is driven by an ethic of ever-improving customer understanding and, as a privately owned business, aims to provide a fast, consistent and highly responsive service.
Further information can be found at www.anglia.com
Peter van der Sluijs
+44 (0) 1296 628180