Reflect is First to Integrate BrightVoice™ into its CMS Platform
Cambridge, UK, Tuesday, 19 November 2019 – BrightSign,LLC®, the global market leader in digital signage media players, today unveiled BrightVoice – the company’s voice-activated digital signage solution that enables a unique, hands-free interactive experience. BrightVoice allows audiences to interact verbally with digital signage using wake words followed by natural voice commands that trigger playback of on-screen content, music, lighting and other devices. And while this type of interaction mimics the workflow popularized by commercially available voice-enabled smart speakers and other devices, the BrightVoice solution is hosted locally on the BrightSign player and does not require an internet connection.
“Smart devices such as speakers, watches and phones have propelled voice interactivity into the mainstream, and therefore voice-activated digital signage is a natural extension of that workflow,” said BrightSign CEO Jeff Hastings. “What’s unique about the BrightVoice solution is that it enables manufacturers to demonstrate their own smart devices at retail and other pop-up locations without requiring an internet connection. This will be welcome news for any brand or retailer that’s ever grappled with the challenge of demonstrating cloud-enabled devices to customers via intermittent (or nonexistent) network connections.”
Reflect is the first content management system (CMS) partner to integrate BrightSign’s new voice-activated capabilities into its ReflectView software platform. The company recently built a BrightVoice-enabled solution for a major wireless communications service provider, deploying voice-activated digital signage in a number of key retail locations in the United States, with plans to roll-out to more than 1,000 stores in the months ahead.
“Voice control introduces an entirely new dimension to digital signage and is a key differentiator that distinguishes our platform as one of the most powerful and versatile CMS solutions available,” said Bart Massey, Chief Technology Officer at Reflect. “Now that we’ve integrated BrightVoice into ReflectView, incorporating voice control into new and existing networks of BrightSign players is straight-forward, making for an affordable solution that can be implemented quickly and customized to the needs of individual experiences.”
Existing signage networks using BrightSign XD1034 or XT1144 media players can implement voice activation capabilities by purchasing the BrightVoice Command Model Service and a USB-connected microphone for each endpoint. Network administrators, working with BrightSign, then create a custom set of voice commands that trigger specific content responses when used in conjunction with the included standard wake word.
Customers desiring further customization have the option of purchasing additional levels of BrightVoice Command Model Service, which enable them to trigger unique content, control other devices, and create customized wake words to deliver an interactive experience fully tailored to the customer’s needs.
Reflect customers interested in adding voice activation capabilities to their ReflectView CMS package are encouraged to contact client services at email@example.com. For more information about BrightSign’s complete portfolio of digital signage hardware and software solutions, visit www.brightsign.biz.
BrightSign LLC, the global market leader in digital signage media players, is headquartered in Los Gatos, California, with offices in Europe and Asia. BrightSign manufactures media players and provides free software and networking solutions for the commercial digital signage market worldwide, serving all vertical segments of the digital signage marketplace. From entry-level BrightSign LS players to BrightSign XT players offering state-of-the-art technology and unsurpassed performance, BrightSign’s products are known for their signature reliability, affordability, ease-of-use, and market-leading technology. For more information, visit www.brightsign.biz. Follow BrightSign at http://twitter.com/brightsign and http://www.facebook.com/BrightSignLLC.
Reflect is a leading provider of award-winning place-based digital media programs including enterprise-level digital signage, large-scale LEDs, video walls, interactive applications, wayfinding, and more. Reflect is trusted by some of the most reputable brands in the world including Levi’s, Macy’s, and Charles Schwab. Collectively, Reflect powers more than 400,000 digital screens in more than 35,000 locations. Learn more at www.reflectsystems.com.
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BrightSign and the BrightSign logo are registered trademarks of BrightSign, LLC in the United States and other countries. All other trademarks are trademarks or registered trademarks of their respective owners. Specifications subject to change without notice.
Peter van der Sluijs
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